Section Frequently Asked Questions (FAQ)
The Frequently Asked Questions section on the Just Casino platform is designed to help you find the answers to your most burning questions without difficulty. Whether you are new to the world of gambling or an experienced player, here is the information that will explain all the unclear points and help you fully enjoy all the charms of the platform.
We regularly update the content of this section, listening to feedback from our users. If you have any questions or suggestions, do not delay and contact our support service.
The most often asked questions
How can I register on the Just Casino platform?
Simply go to the site, find the “Register” button and follow the instructions.
I forgot my password. How do I reset it?
On the login page, find the “Forgot Password?” link and follow the steps to recover it. If you still have problems, please contact support.
What payment methods are available on the platform?
The platform support multiple payment methods including credit cards, e-wallets and bank transfers. Go to the payment section of the website to find out more details.
How can I be sure that the games on the platform are fair?
Games are regularly tested and certified by independent agencies to ensure fairness and transparency. All game results are determined randomly using a verified random number generator.
I need help with a problem not described here. How do I contact the support team?
You can always contact the support team by emailing or contacting via the live chat on the website.
Account related questions
What documents do I need to provide to register an account?
You will need standard personal information such as your name, address and date of birth to register with Just Casino. Depending on our security policies, you may also be required to upload documents to verify your identity.
I have not received my registration confirmation email. What to do?
Please check your spam folder in your email. If the email is still missing, please contact our support team who will help you resolve the issue.
Can I change my personal information after registering?
Yes, you can change most of your personal information through the “Profile Settings” section of your account. However, some data, such as date of birth or name, may require additional confirmation.
Can I register if I am under 18?
No, registering and playing at Just Casino is only available to those who are 18 years of age or older. This is a strict rule and we adhere to it for your safety and legal compliance.
Can I use my account on different devices?
Yes, your Just Casino account is accessible from any device, be it a computer, tablet or cell phone. Simply log into your account from the device you want to use.
Questions about platform security
How is the security of my personal information guaranteed by Just Casino?
Modern encryption and data security technologies are used by the platform to guarantee the privacy of your personal information. The servers are regularly subjected to security audits and are housed in safe data centers.
What steps does Just Casino take to stop fraud?
A group of security specialists on the website keep an eye on all platform transactions and activity. Suspicious behavior is flagged by automated systems, and routine audits of accounts are performed. If
What should I do if my account has been hacked?
If you notice any suspicious activity on your account or are unable to log in, contact support immediately. The platform will take all necessary steps to ensure the safety of your account.